Aetna / Accendo Final Expense
Accendo is ACC. Do not use the ACI / CLI Final Expense box (P.O. Box 680579, Franklin TN) from the Aetna directory. That is the American Continental product, a different underwriter. For anything time sensitive like a free look cancel, confirm the fax on the agent line first, because the handbook and the directory list different policyholder fax numbers.
- Agent line, all departments: 866-272-6630 (TTY 711). Policyholders: 800-264-4000.
- Pre-sale underwriting, health and drug lookup: 866-272-6630, [email protected]. M to F, 8 to 5 CT.
- New Business Support: 866-272-6630, [email protected]. M to F, 7:30 to 5 CT. No apps by email.
- Paper app fax: 877-380-2777. Mail paper app: P.O. Box 14399, Lexington, KY 40512.
- Withdraw a pending app: New Business at 866-951-0653.
- Case management, issue docs fax: 855-447-0391.
- Policyholder Services: 866-272-6630 / 800-264-4000. M to F, 7 to 7 CT.
- Handbook cancel and policyholder fax: 833-659-1166, P.O. Box 14795, Lexington, KY 40512-4795.
- Contracting: 866-272-6630. New agent docs fax 866-618-4993. Trailing docs fax 855-571-3847.
- Commissions: [email protected], fax 855-816-4835. Debt management: [email protected].
- Website tech support: 800-587-5139, [email protected].
Transamerica Final Expense
- Phone interview line: 1-800-292-1513.
Add the rest of your Transamerica numbers here on Monday: new business, agent support, commissions, fax.
Foresters PlanRight
Add your Foresters numbers here on Monday: producer line, new business, underwriting, commissions.